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Refund Policy:
If you cancel the service you may be entitled to a refund.

  • 1. Immediate cancellation of visa request within 24 hrs of making the payment: only bank charges will be deducted.

  • 2. Cancellation of visa and request of refund after 24 hrs of making the payment: 20% deduction on our service fees.

  • 3. Cancellation of visa request 24 hrs after making the payment: 50% deduction on our service fees.

  • 4. Application could not be processed after checking of documents/appointments take, (eg Extra documents could not be provided, plan is cancelled), only Embassy fees will be refunded.

  • 5. Rejection/Cancellation of visa after the submission at the Embassy, no fees will be refunded.

  • 6. E-visas are non-refundable.

You may cancel by using Cancel/Delete function in your account when logged in or by calling our service line. Notwithstanding the foregoing, cannot process refunds for Credit Card payments over 3 months old under any circumstances. In such cases may issue a store credit applicable to future applications submitted through for 6 months. Credit cannot be applied to applications submitted through other agencies or applications submitted to Consulates directly.

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